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	<title>Comments on: When Your Fans Turn Against You</title>
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	<link>http://www.togsolutions.com/2009/11/when-your-fans-turn-against-you/</link>
	<description>Make a Statement</description>
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		<title>By: Bob McDonald</title>
		<link>http://www.togsolutions.com/2009/11/when-your-fans-turn-against-you/comment-page-1/#comment-18</link>
		<dc:creator>Bob McDonald</dc:creator>
		<pubDate>Mon, 23 Nov 2009 15:32:10 +0000</pubDate>
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		<description>And thank you, Susie, for taking the time to get in touch and being so open to feedback. As I mentioned in our conversation, reaction to things like our post tend to be a mixed bag. So, I applaud your receptiveness, as well as your commitment to your organization&#039;s brand.

Good luck to you!</description>
		<content:encoded><![CDATA[<p>And thank you, Susie, for taking the time to get in touch and being so open to feedback. As I mentioned in our conversation, reaction to things like our post tend to be a mixed bag. So, I applaud your receptiveness, as well as your commitment to your organization&#8217;s brand.</p>
<p>Good luck to you!</p>
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		<title>By: Susie Hall</title>
		<link>http://www.togsolutions.com/2009/11/when-your-fans-turn-against-you/comment-page-1/#comment-17</link>
		<dc:creator>Susie Hall</dc:creator>
		<pubDate>Fri, 20 Nov 2009 17:49:14 +0000</pubDate>
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		<description>Hi, Bob!  Thanks so much for your time on the phone &amp; for your suggestions and comments on responding well to feedback from our fans :)  We LOVE our fans, and while it&#039;s tough in this economy to always do the right thing, we&#039;re trying hard, and any feedback helps!

As we discussed, we&#039;re already reaching out to all the folks who commented on our blog post and look forward to more insight and feedback that can help us improve.

Thanks again and keep an eye on us!
We really care about our clients and talent, and together we&#039;ll all get through this tough spot.

Take care,
Susie 
AQUENT - Interactive Design Practice Leader
shall@aquent.com</description>
		<content:encoded><![CDATA[<p>Hi, Bob!  Thanks so much for your time on the phone &amp; for your suggestions and comments on responding well to feedback from our fans <img src='http://www.togsolutions.com/wordpress/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' />   We LOVE our fans, and while it&#8217;s tough in this economy to always do the right thing, we&#8217;re trying hard, and any feedback helps!</p>
<p>As we discussed, we&#8217;re already reaching out to all the folks who commented on our blog post and look forward to more insight and feedback that can help us improve.</p>
<p>Thanks again and keep an eye on us!<br />
We really care about our clients and talent, and together we&#8217;ll all get through this tough spot.</p>
<p>Take care,<br />
Susie<br />
AQUENT &#8211; Interactive Design Practice Leader<br />
<a href="mailto:shall@aquent.com">shall@aquent.com</a></p>
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